Independent Study High School

College—Prep Distance Education Since 1929

Refunds

Tuition

Tuition
If a student cancels an enrollment or drops a course, a portion of the tuition will be refunded upon receipt of a written request within 30 days of the enrollment date, minus processing costs of $30 per course enrollment and $15 for each evaluation, project or test processed. Administrative and mail processing fees are non-refundable. In the event the student is enrolled with credits transferring to the local school, official notification from the local school that a student is dropping a course is required via mail or fax. Official notification includes a school official’s signature on school letterhead or an e-mail from the school administrator. Diploma or home school students who wish to drop or switch a course must also provide notification, such as a fax (with signature) or e-mail from a parent or legal guardian.

Materials

Course materials may be returned for a refund if the course has not been completed, and if they meet the following criteria:

The materials are returned within 30 days of the date of the purchase.
The materials are currently used in the University of Nebraska–Lincoln Independent Study High School.
The materials have not been opened. (Science kits, mathematics kits, art kits, CDs, and disks must be returned unopened, with seal intact, in their original packaging.)
The materials are returned in saleable condition.

Please note: a) the refund is made only to the original purchaser of the independent study course materials. b) High school personnel determine if the materials are acceptable for refund. c) If materials are returned that do not meet the above criteria, no refund will be granted, and the materials will not be returned.

Refund or replacement of missing, damaged or incorrect materials
Refunds or replacement of materials damaged during transit are governed by shipping company rules. Noting visible-damage on the delivery receipt and notifying Customer Service immediately will increase the likelihood of a full refund or replacement. Shipper rules may require written notice of damage at the time of delivery, written notice of damage within 15 days of receipt, original shipping cartons, packing and contents availability for inspection and retention until the claim is concluded, or other rules.
When materials arrive, examine the contents of the package to ensure that the order was complete and that there are no missing or incorrect materials. Requests for refund or replacement of defective or incorrect materials must be made within 30 days of receipt.

Return Shipments
If returning course-related materials for a refund, please include a copy of the original packing slip that is enclosed in the original shipment (including a copy of the packing slip will help expedite the processing of your refund request).

Return materials to:
University of Nebraska–Lincoln
Independent Study High School
Shipping and Receiving
900 N 22nd Street
Lincoln, Nebraska 68588-8103

For additional information on the refund policies, please contact Customer Service or refer to the Refund Information Sheets included in your order shipment.

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College—Prep Distance Education Since 1929

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